Click on any of the sections below to see detailed data.

  • Customer Satisfaction (Patient)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    95.4%

    • Measure

      Score (%)

    • Likely to Recommend

      100.0%

    • Quality of Life

      94.2%

    • Quality of Care

      92.0%

    • Quality of Service

      95.5%

  • Customer Satisfaction (Family)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    96.6%

    • Measure

      Score (%)

    • Likely to Recommend

      100.0%

    • Quality of Life

      95.2%

    • Quality of Care

      92.0%

    • Quality of Service

      99.1%

  • Therapy Outcomes

    Q4 2015 Source: Patient Data About this data
    Overall Score

    83.0%

    • Measure

      Score (%)

    • Return to Prior Level of Function: Self-care

      86.0%

    • Return to Prior Level of Function: Communication

      82.0%

  • State Surveys

    Source: Medicare.gov About this data
    Overall Rating
    • Measure

      Score (stars out of 5)

    • Health Inspection

    • Quality Measures

    • Staffing

    • RN Only

Tiffany Sawyer-WEB-9838

Administrator
(423) 476-4444
Email

Message from CEO

Thank you for visiting our Facility Scorecard page. We believe in honesty, transparency, and accountability as we care for you or your loved ones.

The healthcare provider/patient relationship is a sacred partnership that requires open communication and active participation from all parties.

Even though we have received a high ranking, we believe there is always room for improvement. We will continue to work hard to improve quality and provide the high standard of care our patients deserve.

If you have any questions, please donʼt hesitate to call us at (423) 476-4444.

Sincerely,

Signature HealthCARE of Cleveland